GridSmart brings you peace of mind with a 5-year parts and labour 

• This warranty applies to GridSmart Hot Water Optimiser product purchased from July 2026. 
• All terms of the warranty, subject to the conditions below, are effective from the date of first purchase. 
• The attending service person reserves the right to verify this by requesting a copy of the electrical certificate of compliance prior to commencement of any warranty work. 
• Proof of purchase and installation date will be required at the time of any warranty claim. 
• Installation must be completed by a GridSmart accredited installer. 
• This warranty is only valid within the country of purchase. 
• Equipment defects covered by this warranty will be repaired or replaced at the discretion of GridSmart Limited without cost to the owner for parts or direct labour repair. 
• The repair or replacement shall be performed during normal business hours by an authorised GridSmart service centre. 

¹ The GridSmart Hot Water Optimiser equipment is warranted against defects in design, materials and workmanship for a period of 5 years from the date the equipment is purchased by the original owner. 

Residential application 

A residential application is defined as an installation where a hot water optimiser system serves a single 2-3.6 Kilowatt Hot water cylinder.

Owners’ responsibility 

1. The purchaser must operate the product via App in accordance with the operating instructions. 
2. The purchaser is not to open or tamper with the installation device at any time. 

General warranty terms 

GridSmart reserves the right to make modifications and change specifications and its parts without notice. 

For the purposes of the Consumer Guarantees Act 1993, GridSmart only guarantees the availability of repair facilities and spare parts for the express warranty period recorded in the table above. 

This warranty does not limit any consumer rights or guarantees that may apply under the Consumer Guarantees Act 1993. If the product is being acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 do not apply and no other warranties (either express or implied by law) apart from those stated in the warranty will apply.